Terms of service
*Due to the nature of my products, all sales are final.
*Turnaround time is 3-5 weeks from the payment date.
*The price of items does not include shipping.
*All items are handmade; minor imperfections are possible and may have slight color variations.
*Care instructions are included with each item, either indicated on a care card or the bottom of the item.
*The seller is not responsible for damage caused by misuse, lost, or stolen packages.
*Due to the nature of my products, returns are not accepted
*Price for items is calculated by products/solutions used and time spent on the item made, not per image design. The actual image/sticker is free with the purchase of the product.
*Items on sale are "as-is", and sales are final.
For Snow Globe cups and tumblers.
*Snow globe cups are made with a non-edible liquid with added pigments and/or glitter. If the cup becomes damaged, it should be discarded immediately.
*Glow glitters glow longer and brighter when exposed to UV/black lights.
*Liquid evaporation is expected over time. As the liquid evaporates, all snow globe cups develop a bubble. The evaporation rate will vary depending on the solution and temperatures the cup is exposed to.
For fake ice lids.
*Fake ice lids are made with UV resin. UV resin is not food-safe. Never place fake ice lids into the mouth. Use the cup with a lid and straw.
*Fake ice lids should be kept dry and only cleaned with a damp cloth. Never submerge the fake ice lid. Not dishwasher safe.
*Decorative parts added to the fake ice lid may be handmade using resin/clay and are delicate. If dropped or banged, they may be damaged. The seller is not responsible for damage caused after the item is received.
*Liquid evaporation is expected over time. As the liquid evaporates, all snow globe cups develop a bubble. The evaporation rate will vary depending on the solution and temperatures the cup is exposed to.
*All acrylic cups can develop stress fractures around the top rim area. This is a flaw in acrylic cups. There is no way to know which cups this will happen to. Turtely Cute Cups is a third party vendor and not responsible for loss or damage from this happening.